Privacy policy

Last updated: July 2, 2026

This Privacy Policy describes how PYZA collects, uses, stores, shares, and protects the personal information of customers and visitors who access our website, place orders, contact our support team, or interact with our digital channels.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly, such as your full name, email address, phone number, shipping address, billing address, order details, and messages sent to our customer support team.

We may also collect purchase-related information, including purchased products, size, color, order value, payment method, delivery status, customer service history, and information required to process exchanges, returns, or refunds.

In addition, we may automatically collect information such as your IP address, device type, browser, operating system, visited pages, browsing time, traffic source, cookies, pixels, and similar identifiers.

2. Payment Information

Payments are processed by secure third-party payment providers. PYZA does not store full credit card details.

We may receive limited transaction-related information, such as payment confirmation, order status, card brand, last digits of the card, or payment method used, when applicable.

3. How We Use Your Information

We use your information to process orders, confirm payments, ship products, provide tracking details, offer customer support, process exchanges, returns and refunds, prevent fraud, comply with legal obligations, and improve your shopping experience.

We may also use information to analyze store performance, personalize communications, improve our products, optimize marketing campaigns, and send offers or updates when permitted.

4. Sharing Your Information

We may share your information with third parties necessary to operate our store, including e-commerce platforms, payment providers, logistics companies, suppliers, fulfillment partners, email marketing tools, customer support platforms, fraud prevention systems, analytics services, and advertising platforms.

We only share the information necessary for these third parties to perform their services.

5. International Data Transfers

Because we work with global partners, your information may be processed or stored outside your country of residence, including in Europe, Latin America, Asia, or North America.

When applicable, we take reasonable measures to protect your information in accordance with applicable privacy laws.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to keep the store functioning, remember preferences, analyze traffic, measure conversions, personalize ads, and improve your browsing experience.

You can manage or disable cookies through your browser settings. However, some store features may not work properly without certain cookies.

7. Marketing Communications

We may send promotional communications by email, SMS, or other channels if you have subscribed, made a purchase, or authorized this type of communication.

You may unsubscribe from promotional communications at any time by clicking the unsubscribe link or by contacting us at support@pyza-store.com.

8. Data Retention

We keep your information only for as long as necessary to fulfill the purposes described in this policy, including order processing, legal obligations, fraud prevention, customer support, and business recordkeeping.

9. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, alteration, disclosure, or misuse.

However, no online system is completely secure, and we cannot guarantee the absolute security of information transmitted over the internet.

10. Your Data Rights

Depending on applicable law, you may have the right to access your personal data, correct inaccurate information, request deletion, restrict processing, request data portability, withdraw consent, or object to certain uses of your data.

To exercise your rights, please contact us at support@pyza-store.com.

11. Minors

PYZA does not direct its products or communications to minors. We do not knowingly collect personal information from minors without permission from a parent or legal guardian.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.