Terms of service
Last updated: July 2, 2026
Welcome to PYZA.
By accessing our website, browsing our store, or placing an order, you agree to these Terms of Use. If you do not agree with any part of these terms, we recommend that you do not use our website or services.
1. About PYZA
PYZA is an online store offering footwear, clogs, sandals, and related products focused on comfort, lightness, style, and everyday wear.
We work with international suppliers, production partners, storage providers, and logistics partners. Some products may be shipped directly from partner distribution centers located in different regions, including Europe, Latin America, Asia, or other locations, depending on availability.
2. Use of the Website
By using our website, you agree to provide true, complete, and up-to-date information. You also agree not to use the website for illegal, fraudulent, or harmful purposes that may compromise the security, operation, or reputation of PYZA.
You may not copy, modify, distribute, sell, or use any website content without prior authorization.
3. Products and Availability
We make every effort to keep product information, prices, materials, variations, availability, and delivery times accurate.
However, typographical errors, stock discrepancies, supplier changes, or update delays may occur. If a purchased product becomes unavailable, we will contact you to offer an alternative, wait for restocking, or issue a refund.
4. Images, Colors, and Materials
Product images are used to represent items as accurately as possible. Small variations in color, texture, finish, or appearance may occur due to lighting, device screen settings, production batch, or supplier differences.
5. Prices and Payments
Prices displayed on the website are subject to change without prior notice.
The final purchase amount will be displayed at checkout before order confirmation. Orders are processed only after payment approval.
We may refuse or cancel orders in cases of suspected fraud, pricing errors, inconsistent information, product unavailability, or violation of these terms.
6. Taxes, Duties, and Import Fees
Depending on the destination country, international orders may be subject to import duties, VAT, customs fees, or administrative charges.
When taxes are collected directly by PYZA at checkout, they will be shown before purchase completion. If additional fees are later charged by local authorities or carriers, these charges may be the customer’s responsibility, unless stated otherwise at the time of purchase or required by law.
7. Delivery
Delivery times are estimates and may vary depending on the country, address, product availability, logistics processing, carrier, customs, holidays, or events outside our control.
More details are available in our Shipping & Delivery Policy.
8. Exchanges, Returns, and Refunds
The rules for exchanges, returns, and refunds are described in our Refund, Exchange & Return Policy.
By placing an order, you agree to the criteria, deadlines, and conditions described in that policy.
9. Warranty
All PYZA products come with a 90-day warranty against manufacturing defects, starting from the date the product is received.
The warranty does not cover misuse, natural wear and tear, accidental damage, improper cleaning, customer modifications, or use outside the product’s normal purpose.
10. Intellectual Property
All texts, images, logos, product descriptions, videos, visual elements, layout, and brand identity belong to PYZA or its licensors.
It is prohibited to copy, reproduce, distribute, sell, or use any store content without prior authorization.
11. Limitation of Liability
PYZA will not be responsible for delays caused by carriers, customs, or external events, incorrect information provided by the customer, improper use of products, temporary website unavailability, or indirect damages resulting from the use of the store.
Nothing in these terms limits mandatory consumer rights guaranteed by law.
12. Changes to These Terms
We may update these Terms of Use from time to time. The updated version will be published on this page.
Continued use of the website after changes means you accept the updated terms.